Help & Contact

Ordering and Policies

Searching and Browsing

Shipping and Returns

Downloading eBooks

Try these instructions to see if they work for you:

  • Once you have added the item to your cart and have created an account by putting in your “shipping” address (or by selecting it using the drop down arrow if you entered your information previously), click REVIEW ORDER.
  • A new screen comes up. Click COMPLETE ORDER. You now should receive an order confirmation (which you may have already done).
  • Then go to MY ACCOUNT. Your email address should appear at the top of the screen, and your “cart” should be empty.
  • Look for a blue link in the second paragraph or so that says MY BOOKSHELF, and click the link.
  • You should see your file waiting to be downloaded.  When you download, click SAVE.
  • Your file should be in “My Downloads”, or whatever the Mac equivalent is.

You now should be able to open the file using the appropriate reader software. One free open source reader is Calibre.

Hope this works for you.



For questions and to place orders with the U.S. Government Bookstore, contact us at the Government Publishing Office (GPO) Customer Contact Center. (Click here for information on other GPO locations.)

Contact Center Hours of Service: Expert operators are available to answer you from 8:00 a.m. to 4:30 p.m. Eastern Time, Monday through Friday (except U.S. Federal Holidays).


  • US and Canadian customers: call toll-free: 1.866.512.1800.

  • Washington, DC area or International customers: call +1.202.512.1800.

EMAIL: Send an email to [email protected]

FAX: Print & fill out this order form and fax to: 202.512.2104

MAIL ORDERS: Print & fill out this order form and mail to:

U.S. Government Publishing Office
P.O. Box 979050
St. Louis, MO 63197-9000


710 North Capitol Street NW
Washington, DC 20401

Store Phone: (202) 512-0132

Hours:  Monday through Friday, 8:00 a.m. to 4:00 p.m. Eastern Time (except U.S. Federal Holidays).



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