Delivery Times and Returns

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When Will My Order Arrive? | Return Policy | Order Inquires

Delivery Times for Your Order

When you place your order, we will estimate the delivery based on the availability of the items you want and the shipping options you select. You will receive these delivery estimates in the order summary displayed upon completion of your order and in the order confirmation Email we send you.

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Return Policy

All sales are final unless we have made an error concerning your order. Please report any problems, or request authorization for return, to our Customer Contact Center:

Available Monday through Friday 8:00 a.m. to 4:30 p.m. EST (except Federal holidays) Toll-Free 866.512.1800 DC Area 202.512.1800 Fax 202.512.2104 Email [email protected]

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Order Inquiries

Inquiries may be made by Email, phone, fax, or mail to our Customer Contact Center. (Please have your GPO Order Number ready.)

Available

Monday through Friday 8:00 a.m. to 4:30 p.m. EST (except Federal holidays)

Toll-Free 866.512.1800 DC Area 202.512.1800 Fax 202.512.2104 Email [email protected] Mail Print & fill out this order form and mail to: U.S. Government Publishing Office P.O. Box 979050 St. Louis, MO 63197-9000

 

If your inquiry concerns charges made to your credit card, please include a photocopy of your billing statement with the charges in question marked.

Please make subscription cancellations and refund requests in writing and submit them to: Superintendent of Documents Customer Contact Center Stop: IDCC Washington, DC 20401

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