Making the Right Connections: Targeting the Best Competencies for Training

Making the Right Connections: Targeting the Best Competencies for Training
Making the Right Connections: Targeting the Best Competencies for Training
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This report acknowledges that some abilities needed for Federal jobs are inherently more difficult to learn than others. It contrasts employee perceptions of how difficult it is to learn certain job-relevant abilities with research findings about the actual trainability of these abilities. MSPB's goal is to help agencies use training resources more effectively. Employee selection can also be more effective when agencies target difficult-to-learn abilities to ensure that persons with those abilities are hired into the workforce.

Table of Contents

Executive Summary I

Chapter 1 – Background 1

Why Study Training? 1

Strategic Perspective 4

Overview of Study Methodology 6

Organization of This Report 7

Chapter 2 – Competencies and Trainability 9

A Common Language 9

Reemphasizing Trainability 11

A Framework of Competency Types 13

Federal Employee Beliefs About Trainability 17

Summary 18

Chapter 3 – The Training Employees Want 19

Training Needs and Trainability 19

Employee Beliefs About Training 20

Workplace Constraints 25

Solutions—Setting Employee Expectations 27

Summary 28

Chapter 4 – The Training Employees Receive 29

Training Classes and Trainability 29

Before Training 30

Training Evaluation 33

Solutions—Training Needs Analysis 36

Summary 37

Chapter 5 – Competencies Needed on the Job 39

Job-Critical Abilities and Trainability 39

Solutions—Competencies and Hiring 42

Summary 43

Chapter 6 – Conclusions and Recommendations 45

Conclusions 45

Recommendations 47

Appendix – Study Methodology 49


Federal employees, their supervisors, agency management, union personnel, especially Human Capital officers and employees across the U.S. Federal Government may be interested in this report.  Additionally, members of Congress, and Federal managers within the Office of Management and Budget, and Office of Personnel Management that is responsible for policy making authority may find this guide helpful as a reference with human resources and civil service matters.  Additionally, students pursuing research for courses within these fields, especially public administration, human resources, employment law, organizational development, and industrial-organizational psychology may find this primary source document that deals with civil service issues helpful for assignments.

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