Consumer Action Handbook (April 2017)

Consumer Action Handbook (April 2017)
Title:
Consumer Action Handbook (April 2017)
Format:
Paperback
USA Price: 
Stock:
In stock
GPO Stock Number:
022-002-00121-6
ISBN:
9780160939365
Description

This everyday guide to being a smart shopper is full of helpful tips about preventing identity theft, understanding credit, filing a consumer complaint, and more. 

The Handbook brings together consumer information from across government. It includes practical questions to ask and factors to consider when you buy products and services. The Handbook features topics that affect everyone, such as credit reports and identity theft. It also addresses specific issues, like managing someone else’s finances and gas pump skimming. You’ll also find tips for detecting and reporting many other types of scams.

Table of Contents

Quick Consumer TIps .........................................II

PART I: Be A Savvy Consumer .......................... 2

Buyer Beware........................................................ 2

Before You Buy..................................................................2

Warranties .........................................................................2

Shopping From Home .....................................................3

After You Buy ....................................................................5

Banking................................................................. 6

Savings And Checking....................................................6

Mobile Banking..................................................................7

ATM/Debit Cards.............................................................7

Unsolicited Checks And Credit Offers .......................8

Prepaid Cards ...................................................................8

Cars........................................................................ 9

Buying A Car.....................................................................9

Financing..........................................................................10

Leasing.............................................................................. 11

Recalls, “Lemon” Laws, And Secret Warranties.... 11

Repairs..............................................................................12

Car Repossessions .......................................................12

Renting..............................................................................12

Car Sharing Services.....................................................13

Credit....................................................................13

Loans.................................................................................14

Credit Cards.....................................................................14

Credit Reports And Scores..........................................16

Dealing With Debt .........................................................17

Education ............................................................ 19

Paying For College.........................................................19

Employment.........................................................21

Work-At-Home Companies ........................................21

Unemployment ...............................................................22

Food And Nutrition............................................. 22

Healthy Food Choices ...................................................22

Food Safety......................................................................22

Saving Money On Groceries........................................23

Organic Foods.................................................................23

Health Care ......................................................... 24

Choose A Doctor...........................................................24

Choose A Health Care Facility ...................................24

Medical Billing.................................................................25

Prescription Drugs ........................................................26

Advance Medical Directives .......................................26

Housing............................................................... 27

Buy A Home.....................................................................27

Home Foreclosure..........................................................28

Moving Companies ........................................................29

Home Improvements And Repairs ............................29

Renting And Leasing.....................................................30

Insurance..............................................................31

Auto Insurance ...............................................................31

Disability Insurance.......................................................32

Health Insurance ............................................................32

Homeowners and Renters Insurance ........................33

Life Insurance..................................................................33

Long-Term Care Insurance ..........................................34

Other Insurance .............................................................34

Investing.............................................................. 35

Financial Brokers And Advisors.................................35

Commodities...................................................................37

Real Estate........................................................................37

Retirement Planning......................................................38

Privacy And Identity Theft................................ 38

Report Identity Theft......................................................39

Protect Your Privacy ......................................................39

Education Privacy...........................................................40

Financial Privacy.............................................................40

Medical Privacy...............................................................40

Online Privacy..................................................................41

Telecommunications...........................................41

Internet..............................................................................41

Phones..............................................................................43

TV ......................................................................................45

Telemarketing And Unwanted Mail................... 46

National Do Not Call Registry......................................46

Pre-Recorded Messages..............................................46

Telemarketing Sales Calls............................................47

Travel....................................................................47

Resolve Air Travel Problems........................................48

Cruises..............................................................................49

Travel Safety....................................................................49

Utilities ................................................................ 50

Starting Utility Service ..................................................50

Wills And Funerals...............................................51

Wills...................................................................................51

Trusts ................................................................................52

Funerals............................................................................52

PART II: Key Information Resources................ 54

Emergency Preparedness ............................................54

For Persons With Disabilities......................................55

For Military Personnel ...................................................55

For Seniors.......................................................................57

PART III: File A Complaint................................ 59

Contact The Seller.........................................................59

Sample Complaint Letter..............................................60

Contact Third Parties....................................................61

Dispute Resolution Programs.....................................61

Small Claims Court........................................................61

Legal Help And Information.........................................61

Report Fraud And Safety Hazards .............................62

PART IV: Consumer Assistance Directory ...... 64

Index...................................................................138

Audience

All American consumers and family members.

Product Details

Availability Details:
In Stock
USA Price:
$23.00
International Price:
$32.20
Publisher:
General Services Administration
Key Phrases:
  • Consumer Action Handbook
Weight:
0.875
Quantity Price:
Discount
Cover:
Paper
Unit of Issue (US):
1
Unit of Issue (Non-US):
1
Item available Date:
05/11/2017
Last Status Update:
08/07/2018
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